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Slow performance in JIRA

Lakshmi Kondury April 3, 2019 edited

JIRA is not responding faster today,it's taking forever especially to download test cases and other modules in Q Metry.Can anyone please take a look!

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Diego Baeza
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2019

Hello, 

to troubleshoot performance issues you'll need to generate at least 3 thread dumps to check what the threads are they doing or waiting for, that is causing the slowness on your Jira.

You can check this doc:

https://confluence.atlassian.com/jirakb/crashes-and-performance-issues-troubleshooting-203394749.html?_ga=2.237747456.1419033296.1554128747-718209585.1552323196

If you need further help on troubleshooting this issue, you probably need to open a ticket with Atlassian support team.

Thanks.

Lakshmi Kondury April 4, 2019

Thank you for prompt response,will refer the doc for next time.Performance is better today.

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