Subtasks start date

[Pierre Baroiller]

Hello,

I was wondering if it was at all possible to automatically assign a start date to a substask whenever it goes from "opened" to "started" status following the basic workflow. I know that there is a date assigned whenever the susbtask is created or resolved but I would need this starting date for reporting purposes. I also know for a fact that the custom field "start date" exists but there simply is no data in it when I extract (at a subtask level at least).

Thanks !

[Tarun Sapra · Accepted solution]

Hello @Pierre Baroiller

You have a common requirement, which can easily be implemented using an marketplace App.

You can use the App to update a custom field with the date of the transition execution (from open to in-progress) and then later use this custom field for reporting purposes. 

You can use the paid JSU plugin to update custom field in the post-function using the macro

'%%CURRENT_DATETIME%%' 

https://marketplace.atlassian.com/apps/5048/jsu-suite-utilities-for-jira?hosting=server&tab=overview

[Nadine Schütt · Accepted solution]

Hello @Pierre Baroiller

I afraid you cannot do that in a plain Jira but need an app for support. 

There are several apps out there to support your use case (set start date to current date and time as a workflow post function on the transition from opened to started).

Do you already have any apps installed? 

[Pierre Baroiller]

Thank you both for your answer. I was actually searching for a solution using basic resources offered by JIRA. Indeed, it seems difficult to involve a market app in my context. Thanks again.