Template owners are unable to edit or delete

[Kota Sreenivasa Shravana Kumar]

Couple of questions related to JIRA Capture.

1. How to change the ownership of a JIRA Capture template ?

2. Template owners are are not getting edit or delete options in JIRA capture.

Following versions for your reference. We are using JIRA capture add-on in FireFox browser.

Browser : 2.7.1.0

Server: 2.8.0.0

Thanks

[Ignat · Accepted solution]

Hello Shravanakumar,

The workaround has been posted in BON-1972. Hope it helps.

Thanks!

--

Cheers,

Ignat.

[Kota Sreenivasa Shravana Kumar]

Did you navigate to this ?

https://jira.atlassian.com/browse/BON-1972

Thanks!

[David Arndt]

Hello @Ignat Alexeyenko: We're having the same problem but the solution you linked to has been removed. Can you tell me what it was?

Thanks

David

[Ignat]

Hi David. The REST endpoints now allow admin user to remove the offending templates. The detailed workaround is described in the issue comments. I'm posting the direct link to the comment: https://jira.atlassian.com/browse/BON-1972?focusedCommentId=631794&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-631794 -- Cheers, Ignat.

[Jonathan Claveau]

Hi,

would like to know the solution, because we have users who are not even able to delete their own template, and BON-1972 doesn't seem to exist anymore.

Cannot find any documentation in the capture doc either :(

Thanks !