Tempo account approval/"Get Approval" button

[Robert Jahrling]

I have a development instance and a production instance of JIRA.

As far as I can tell, Tempo permissions and settings are identical.

On the dev instance, the "Get Approval" button displays on all timesheets.

On the production instance, it does not. (This is the desired behavior.)

I would like to have Approval not be required. Changing the state of "Enable Account Approval Process" doesn't make a difference. What am I missing? Seriously, three of us have looked at the Tempo permissions and settings for both instances and we all agree that they're identical.

[Hlynur Johnsen]

Hi Robert,

I'm sure you have also checked this, but to be on the safe side, is the selection for "Enable timesheet approval process" either "Weekly" or "Monthly(Period)"?  This is the first option in the "Approval Processes and Accounting" section.  This option should be set to Disabled.

Regards,

Hlynur Johnsen

Product Manager - Tempo Timesheets

[Robert Jahrling]

Tempo 7.16.2 on JIRA 6.4.9.