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Tempo adding account billing info drop down to log work page

lance_lyons
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March 1, 2012

Are we able in temp to select a billing account that was setup with account manager on the log work page?

We would like to use Tempo for not just logging work on issues but for some, they want to say 4 hours today was for this account and 4 hours was for this other account.

If there is a different forum I should ask this question, please let me know.

Thanks

2 answers

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Viðar Svansson
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March 5, 2012

All logged work has to mapped to an issue. This might change in the future but that would be Tempo specific worklogs as JIRA needs an issue to store worklogs.

What you can do is to have a special project, say "Internal". There you can create one issue per account (INT-1, ..., INT-15). Then in Tempo admin you add those issues as "Internal Issues". Users will be able to select them from the Internal tab in the Log Work dialog on the Timesheet.

To setup Internal Issues:http://wiki.tempoplugin.com/display/TEMPO/Configuring+Internal+Issues+and+Activities
To Log work in Internal Issues: http://wiki.tempoplugin.com/display/TEMPO/Internal+Issues

You can also setup Worklog Attribute to select the Account when you Log Work: http://wiki.tempoplugin.com/display/TEMPO/Account+as+a+Worklog+Attribute
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Sverrir Tynes [Tempo]
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March 2, 2012

Hi

This is not possible as in JIRA you can t log work directly on a project, it has to be on the issue. You need to create an issue for each project where all users can track this time. You can user one 'Account' for all these project so you will see the work for each project directly in the account report.

You can also gain this by using a category meaning that each project has it s on account for non-billed work but they all share the same category. You can select the category when generating the account report. This is only available in Tempo 7

http://wiki.tempoplugin.com/display/TEMPO/Add+and+Edit+Categories
http://wiki.tempoplugin.com/display/TEMPO/Account+Report

Hope the above answers your question

Best Regards

Sverrir Tynes
Tempo support

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