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Timestamp in statuses

Tcelishchev Nikita May 21, 2019 edited

Hello

How can I find out how much time a task has spent in each of its statuses?
I looked at the API, but in the responses I did not see the date of transfer to the status and exit from it, so I can't use it.
I think I can use SLA, but maybe there are some other options?

We use Jira Server 7.13.1

3 answers

1 accepted

1 vote
Answer accepted
Nir Haimov
Community Champion
May 21, 2019 edited

Hi @Tcelishchev Nikita 

Using the API you can investigate the "changelog" of an issue.

There you will see when an issue started/ended to be in a specific status.

It will be something like:

  • issue changed from "open" to "in progress" on May 21 2019 13:00
  • issue changed from "in progress" to "done" on May 21 2019 18:00

With this info you can find the duration an issue was in a status

Tcelishchev Nikita May 21, 2019

Hi @Nir Haimov 

Thanks for the advice!

Do you mean "Get issue" request?

In response I see only time of last update. It's don't have all transitions of that issue.

I think we can sent name of issue status and time to our database and then do mathematecal things to see time that issue been in a specific status.

Do I understand you correctly or could it be a simplier way?

Nir Haimov
Community Champion
May 21, 2019

Hi @Tcelishchev Nikita ,

Use this: https://<your-jira-url>/rest/api/2/issue/<issuekey>?expand=changelog

This will return you (in the json) another attribute called "changelog"

Tcelishchev Nikita May 21, 2019

Hi @Nir Haimov 

Thanks, it really works!

0 votes
smadarb October 13, 2021

Should this still work?

0 votes
Tcelishchev Nikita May 21, 2019 edited

1

Amit Kumar Singh
Contributor
October 26, 2022

Hi @Nir Haimov - I have same question, i read out your answers above, but below link is not working.

https://<your-jira-url>/rest/api/2/issue/<issuekey>?expand=changelog

Like • Jana Van Aardt likes this

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