Turn of notifications when importing issues from .csv

[Fabian Ferrer]

Hi there,

We´ve noticed that when we upload issues from a .csv file, we don´t have the option to turn off notifications, as we have when we edit issues in a massive way.

Do you know if there´s a setting to turn off notifications for these cases?

Thank you,

KR

[Petter Gonçalves · Accepted solution]

Hello Fabian,

I hope you are having a nice day.

Unfortunately, it is not possible to deactivate the notifications for the specific CSV imported issues, however, you can remove the recipients from the notification scheme that would receive the notification during the CSV import and add it back once the import is complete. These would be the steps:

- Navigate to JIRA Settings > Issues > Notification Schemes

- Click on the relative Notification schemes

- Take a screenshot of your screen with the recipients that will receive the notification for the created issues and remove them

- Perform the CSV import

- Once the import is complete, use the Screenshot to add the recipient back to your Notification schemes

Let me know if this information helps.

[Fabian Ferrer]

Hi Petterson,

Thanks for your answer. Not having such button is a pity, but your solution will help when we import a great amount of issues.

Thank you,

KR 

[Vladislav]

Hi All,

What if in my case opposite situation?

I have configured notification scheme, but users did not receive email notifications after tickets creation via CSV import.

JIRA version 8.1.1

What might be the issue?

[Srikanth Ganipisetty]

Can you please let us know if you have turned off notifications? @Vladislav 

[Vladislav]

Hi @Srikanth Ganipisetty 

We did not turn off notifications intentionally. I think it was disabled in some older version of JIRA.