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Unable to commit story points

Ehud Rotem
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June 12, 2018

Hi all!

I have been building a project plan, scrum based, including the estimated story points per epic. For some reason, when I ask to commit the changes, the system's response is "Unable to commit the item's story points". This is although these story points are aligned with the team's velocity and all. 

What is the reason for this notice, and how do I solve it?

Thank you!

1 answer

0 votes
vasavi kakkat October 28, 2018

The Story Points custom field is not configured as Global Context or Story is not configured as Chosen Applicable Issue Types.

Resolution

  1. Go to JIRA Administration > Issues > Fields > Custom Field.
  2. Find the Story Points custom fields and click on the "Cog" icon then select "Configure".

  3. Edit the Configuration and set the Context to Global Context or select Story on "Choose Applicable Issue Types".
     The default issue types is Epic and Story.
  4. Click Modify and do a Re-index.
Shelly Brogan (fka Shelly Kempe)
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April 22, 2019

I went into the field configuration in JIRA and it is already set to Global Context.  

I'm still getting the same issue the user is having where when I commit changes the points aren't coming over.  I've not changed anything about the fields.

Ibrahim Aburajab
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May 26, 2019

Same for me, any solution?

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