Unable to delete an issue in JIRA Test server.

[Laurence Wu]

Hello,

JIRA Version: 7.3.2

ScriptRunner Version: 4.3.18

I am currently unable to delete issues on the JIRA test server as the title suggests. I get the following error: 

groovy.lang.MissingPropertyException: No such property: cannedScript for class: com.onresolve.scriptrunner.customfield.CustomFieldConfiguration

Then a huge bunch of text I can't fit in here because of the character limit. But I can post screenshots of it if requested. 

I'm not entirely sure the cause of it, but here are the things leading up to that error:

Implemented a custom post function script on Script Runner

The script is placed on Create transition of the workflow.

What it does is:

- When the assignee field is null, we will set current user as Reporter

else,

- Set "Tester Assignee" custom field as Reporter

Did a Refresh from Production

[Laurence Wu · Accepted solution]

Seems like updating JIRA fixed the issue. 

[Nic Brough -Adaptavist-]

I think the post-functions are a red-herring as the workflow has nothing to do with the process of deleting issues, barring a permission check on the status properties.

Do you have any scripted listeners?

[Laurence Wu]

Yes, we have it to listen for any issue updated. Then narrow down to 2 criteria being met, assignee and fix version is updated and then automatically transition (only within a certain status). Although thia does not cause any problems in our production server. 

[Nic Brough -Adaptavist-]

Ok, just to rule it out, could you add a single line of "exit" to the top of that script, then try a delete issue again?  (Remove the line after this test, of course)

[Laurence Wu]

Sorry I have minimal knowledge on scripting, but when I type in "exit", it says "The variable [exit] is undeclared. 

[Nic Brough -Adaptavist-]

You are just putting in the single word "exit", alone on the first line, no quotes or anything?

[Laurence Wu]

I have added "exit" (with quotes) to the top of all the "fast-track transition an issue" condition scripts, and custom scripts for all the listeners. Still getting the same error message. 

[Nic Brough -Adaptavist-]

Argh.  please remove the quotes.

[Laurence Wu]

If I remove the quotes, I get the "The variable [exit] is undeclared." message. Unless that's not what you meant :O

[Victor Florin Pana]

First thing that I would try, is to completely remove the post function script and see if you are able then to delete issues then.

[Laurence Wu]

I tried that, and nothing changed.