Unable to increase the memory of Jira Service for Re-indexing

[Rohan Kulkarni]

Hi,

I need to increase the memory of Jira Service in the Services for Re-indexing but I am unable to do it. It requires copying the Path to Executable "D:\Jira 6.1\Atlassian\JIRA\bin\tomcat7w.exe //ES//JIRA" into cmd and change the memory size. But it says D:\Jira is not recognized command, is it because of the space between Jira and 6.1 in the path and also there is a dot between 6 and 1. Please help.

Thanks,

Rohan

[Rahul Aich [Nagra]]

Hi

Why dont you log into the server which has jira installed, go to the folder which has tomcat7w and type the command

tomcat7w //ES//JIRAxxxxxxxxxxxxxxxx

Another thing to note is that, if you are on 32 bit system then there is caping on how much memory you can allot to jira. I think it is around 1.2 GB, even if your system RAM is available then also on 32 bit you cannot allot more than 1.2 gb to jira.

Rahul

[Rohan Kulkarni]

wow. Simple yet awesome. Thanks Rahul.

[Bhushan Nagaraj]

Hi Rohan,

Have you tried increasing the memory through the windows registry?

Search for "Setting Properties for Windows Services via the Windows Registry" in this document

https://confluence.atlassian.com/display/JIRA/Increasing+JIRA+Memory

[Bhushan Nagaraj]

Hi Rohan,

Not if you have installed JIRA as a service.

[Rohan Kulkarni]

Hi Bhushan,

Thanks. Can I increase the memory size of the Jira instance by opening the file setenv.bat and increasing the values of attributes 'set JVM_MINIMUM_MEMORY= and set JVM_MAXIMUM_MEMORY= ' as mentioned in the link ?

Thanks,

Rohan

[Rohan Kulkarni]

Yes Bhushan. I have installed Jira as a Service. Any Alternate solution please? Earlier I used to increase memeory size by copying the Path to Executable from Jira Service, in this case, D:\Jira 6.1\Atlassian\JIRA\bin\tomcat7w.exe //ES//JIRA into cmd and on hitting enter a window gets opened where in I could increase the memory size. But now I am getting D:\Jira is not recognized command in the cmd prompt. Can I rename the folder to Jira61 and remove the service and then install the service again and then try to run the cmd to increase memory size?

Thanks,

Rohan

[Bhushan Nagaraj]

Have you tried "D:/JIRA 6.1/Atlassian/JIRA/bin/tomcat7w.eve" //ES//JIRA

Notice the quotes

Rule 1: Don't use spaces in any folder ;)

[Rohan Kulkarni]

Bhushan,

Thanks a lot. It worked, will never use space and dots again in future.

[Bhushan Nagaraj]

glad it worked. also, check out www.jiradev.com if your interested in plugin development. and pls mark the question answered :)