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Update Issue Custom Field + email handler = fail

Align Technology
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November 24, 2015

We have workflow with post-function "Update Issue Custom Field" to set "Epic Name" to defined one on issue creation. It working well if issue is created directly in JIRA (using Create button), but do not works if issue created using email handler.

How can I fix it.

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WendyA
WendyA May 18, 2016

I'm curious about this scenario too, & wondered if you'd ever figured this out for yourself, or gave up, or what?

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