Updating a custom field by +1 everytime issue is reopened

[Bhupesh Nagda]

Hi,

I am using behaviour plugin to update value of a custom field everytime a issue is reopened.. I am using the below code but no luck!!..Can anyone pls help

<config use-validator-plugin="false" name="Reopen Counter behaviour" description="" guideWorkflow="Test">

  <field id="customfield_12051" required="null" readonly="false" hidden="false" validator-class="" validator-script="import com.onresolve.jira.groovy.user.FormField

FormField formUserField = getFieldByName("ReopenCounter")

formUserField.setFormValue(Integer.valueOf(formUserField.getFormValue()) + 1)
" validator-method="">

    <when action="3"/>

  </field>

</config>

I am new to using this plugin so pls enlighten on mistakes if any or if I am missing something!!

Thanks

[Christian Czaia _Decadis AG_ · Accepted solution]

Hey,

I know that this isn't really answering your question but I think you're better off using for example the script runner to inject a script which is increasing the field value by one as a post-function.

https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

You don't need to update the field in real-time and that's the benefit of the behaviours plugin...

You could also think of the Misc Workflow Extensions Addon:

https://marketplace.atlassian.com/plugins/com.innovalog.jmwe.jira-misc-workflow-extensions

I know that it's not free anymore but if offers all kinds of useful post-functions such as "increasing the value of a field":

https://innovalog.atlassian.net/wiki/display/JMWE/Post-functions#Post-functions-4-IncreasevalueoffieldFunction

Cheers

Christian

[JamieA]

Exactly what Christian said. If you don't need to use the behaviours plugin and you can do everything server-side, then do it. Use behaviours when you want dynamic form behaviour, or you want the user to be able to override the suggestion.

[Bhupesh Nagda]

Thanks Christain, I used script runner plugin for this and it worked

[ANKITA BARBI]

Hi When you are updating the custom field is it for that particular ticket or for ever for that project.

I even need to decrease the custom field value but next when anyone logs in he should see the decreased value. How can I achieve it?

[Nic Brough -Adaptavist-]

Projects don't have fields, so it's for the issue.

When a value is changed via a script or behaviour, you will see it the next time you land on or refresh a page

[ANKITA BARBI]

Hi Nic,

Can you guide me how can I achieve it. I was using javascript to add a value in the custom field but when I refresh the page the custom field does not have that value. It contains only for that issue. How can I change the value in the custom field so that it exists even after refresh. Kindly guide me to achieve it.

[Nic Brough -Adaptavist-]

I wouldn't do it with Javascript, that way madness lies.  Use a proper field and a bit of code to change the value.

What do you have in the way of scripting add-ons?

[Scott Geertgens]

Some minor updates to Bhupesh's code above, updating it for v6.2.7, and possibly higher:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.fields.CustomField

MutableIssue issue = issue

CustomField fieldobj = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("myFieldName")

counter = (float) issue.getCustomFieldValue(fieldobj)
counter+=1
issue.setCustomFieldValue(fieldobj, counter)

[Bhupesh Nagda]

Issue issue  = issue

String field = "customfield_12250"
CustomFieldManager customFieldManager = componentManager.getCustomFieldManager()

CustomField fieldobj = customFieldManager.getCustomFieldObject(field)

counter = issue.getCustomFieldValue(fieldobj).floatValue()
counter+=1
issue.setCustomFieldValue(fieldobj, counter)