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Workflow drop down missing

Julie Lin June 3, 2020

some projects of mine, (under 10 status)  are showing the workflow drop down menu just fine when looking  an issue

other projects (over 15 status) are NOT showing the workflow drop down menu when looking at an issue

 

I'm using jira 7.8  .  can someone point me in the right direction?  From hours of googling I'm seeing something about a limit in the number of status allowed in a workflow?

1 answer

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Dave Liao
Contributor
June 3, 2020

Double-check your permissions in each project - are you able to "Transition Issues" in the projects where there's no Workflow button?

Julie Lin June 8, 2020

yes, i am part of jira-user group which is allowed to transition permissions

looks like I have a limit in number of status allowed?

Dave Liao
Contributor
June 8, 2020

Ah...

In that case, you (or a Jira admin) may want to adjust the workflow so there are less than 15 status destinations available when you're in a particular workflow. This will also help users manage their work, too!

Julie Lin June 8, 2020

thank you Dave,  appreciate it nudge. 

I do agree a simpler workflow is good.

is there a way to raise the number of statuses allowed to say 20?

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