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auto assign issues to online users

Mohammad Javad Heydari D
Mohammad Javad Heydari D
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February 24, 2020

Hi
We have a jira automation in our company.
In this automation, We have several Queue that issues automatically assign to user list.

But we have one problem with this!

In this auto assign, issues assign to offline people and we must manual change assign from this people to online people.

Is there a way to assign issues in online people only?

 Thanks

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Shawn Masters
Shawn Masters
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February 24, 2020

You would need to find a way to identify "Online" users in Jira to accomplish this. Currently, the best method I have seen to tackle this is by using something like Atlassian's "Ops Genie" 

https://www.atlassian.com/software/opsgenie?_ga=2.210068053.1100147438.1582570483-562642027.1582570483

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