customise customer portal "Select a system (optional)"

[André K_]

Hello,

how can I customize the values for drop down field "Select a system (optional)" in customer Portal by open a new request.

service-desk-001.jpg

[Nic Brough -Adaptavist-]

That looks like it has been set up as a plain text field, rather than a select list.  You should be able to configure it in the project -> portal settings, but I suspect you'll probably want a different field, one with a list of systems in it.

[André K_]

I want to customize the drop down list with own values

this are the default values

service-desk-002.jpg

[Nic Brough -Adaptavist-]

Ok, you will need to talk to your administrators to get that updated.

[André K_]

Hi Nic,

I´m Administrator as well  the Question is where i can edit it.

[Nic Brough -Adaptavist-]

Admin -> custom fields

[Sidnie Anderson]

I'm unable to see that in custom fields or field configurations. 

[Vladimir Taranchenko]

It's Components field