error after restore database an internal server error occurred when requesting resource

[Wouter Wassenaar]

I'm migrating from Windows server 2003 to 2012. I have made a mysqldump to restore my current production environment. After the restore, I can't get into the system dashboard, and when trying, I get the error: an internal server error occurred when requesting resource. I have been reading about <Context path ..... in the file server.xml here, but this line is already as stated.

Can someone explain why I get this message and how I can resolve this?

[Danilo Conrad]

Hi Wouter,

According to your description, it seems that you are migrating to another OS version (Windows Server 2003 to 2012) and keeping the same RDBMS (MySQL).

The document you have linked addresses the particular case where the server.xml file is wrongly configured. However, the error you are facing is rather generic and without any details from the logs we might be grasping at straws.

• Would it be possible to try using the XML Backup method as described in the Migrating JIRA to Another Server document to perform the migration again?

If this problem persists even after then, I would recommend you to report a support ticket attaching your JIRA logs.

Cheers,
Danilo