issues status i see in the board do not match the statuses i have in the workflow

[Kat Max]

Hi,

I have created a workflow with statuses i need, then added it to the workflow scheme and added it to the project.

For some reason, when i go to configure board (columns) i do not see the issue statuses i expect to see (that i prepared in the workflow).

Pls advise,

Tnx

Kat

[Kat Max]

1. No, there were no errors.

2. If i understand the question well - the board's filter is of that correct project.

3. I have noticed something weird, that might help you to assist me.

When you go to project setting and then to workflows, when you click on the text/diagram link i see a wrong workflow, however when i click to edit issues i see the correct one.

jira.PNG

Again, when i go to the project settings and preview the workflow i also see the correct one.

What is the problem? Pls let me know.

Tnx

Kat

[Nic Brough -Adaptavist-]

Which type of board is it?  A Core business board, Scrum or Kanban?

[Kat Max]

Hi,

It is Kanban board and it is not a first time i am dealing with the similar.

What is confusing - when i go to the project settings and i check the workflow i do see the status i need, but when i go to the board itself i do not.

Tnx

Kat

[Nic Brough -Adaptavist-]

Ok, werer there any warnings or errors when you migrated to the new workflow?

Also, what is the board filter's JQL?

[Kat Max]

1. No, there were no errors.

2. If i understand the question well - the board's filter is of that correct project.

3. I have noticed something weird, that might help you to assist me.

When you go to project setting and then to workflows, when you click on the text/diagram link i see a wrong workflow, however when i click to edit issues i see the correct one.

jira.PNG

Again, when i go to the project settings and preview the workflow i also see the correct one.

What is the problem? Pls let me know.

Tnx

Kat

[Nic Brough -Adaptavist-]

A mixed up workflow would explain it, but I don't know of a way to get into that situation.  I can't replicate that "see wrong/right workflow"

I'd want to look in the logs to see what was happening when I was opening those workflows.  I'd also try re-indexing the project, and the integrity checker.  If those don't change it, I'd look to raising this with Atlassian support.