hi,
its possible notificate by email when missing two days (for example) to due date? if yes, how?
best regards
Yes, it is. You can create a filter that lists all issues whose due date is 2 days overdue: "duedate <= -2d"(due date is earlier or equal to 2 days ago)
Then you can can subscribe to this filter and set a reminder at a certain time.
thank your for attention, but i couldn't create a notification.
the error ( of log file) is
2013-03-19 15:22:38,296 http-bio-8080-exec-21 ERROR [500ErrorPage.jsp] Exception caught in 500 page The scheduler is paused or shutdown so the subscription was not created.
java.lang.IllegalStateException: The scheduler is paused or shutdown so the subscription was not created.
at com.atlassian.jira.issue.subscription.DefaultSubscriptionManager.createSubscription(DefaultSubscriptionManager.java:210)
(...)
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Try restarting tomcat maybe?
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@Ana MendesDo you solve you problem? Can you share solution?
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Hi,
yes it is possible and fortunately it is no so difficult. All you need to do is to create a filter (how to create a filter) where you specify which issues are relevant to you (like duedate=>2d). Then save the filter and subscribe to this filter (how to subcsribe to a filter).
Hope this helps,
Rad
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