jira.permission.comment.user = false as property on workflow status does not work

[Paresh Gandhi]

jira.permission.comment.user = false as property on workflow status does not work

it does not disable both comment buttons

Jira - 6.2

Ref:

https://confluence.atlassian.com/display/JIRA/How+to+deactivate+comments+for+closed+issues

[Pedro Cora · Accepted solution]

Use jira.permission.comment.user = denied instead of false ;)

[Paresh Gandhi]

Did not work :(

[Pedro Cora]

What is the version of JIRA? I tested on JIRA 6.2.7 and it works.

[Paresh Gandhi]

My bad - it worked without any issue.

[Danilo Conrad]

Setting the property either to false or denied work. On JIRA 6.3.9+, setting this property will prevent comments on transitions which go to the step/status with this property, due to the bug https://jira.atlassian.com/browse/JRA-40997.

[Shahriar]

@Pedro Cora , this does not work for me in "transition property". it works only in step properties status. I am trying to hide the comment during a particular transition period screen. 

[Gregory Riccardi]

None of these seem to work in 8.3 is there a page the just lays out all the status proprieties I can use? 

[Jesse Ontiveros]

I agree, we should have this listed out somewhere.

[Deleted user]

jira.permission.comment.user = denied  

is not working for JIRA version 7.6.4, any idea ?

[Davida]

I try jira.permission.comment.user ->denied  and  works fine! in Jira 7.6.7

[Sergio]

What's about latest cloud version?  Nothing working.

[Nikola Bornová]

Does this apply also to properties of transitions too? I want to hide Comment field on the transition screen, but none of the Properties below didn't work (in Jira 7.8.2)

jira.permission.comment.denied = true

jira.permission.comment.user = false

jira.permission.comment.user = denied

Also, none of the other suggested solutions  with javascript etc. didn't work, it's quite weird that such simple thing as to hide field on the transition screen is so insanely complicated...

[Jacek Klimczak]

Hi Nikola,

try with this:

jira.permission.comment = false

it's working for me

Regards,

Jacek

[Shahriar]

Hi @Jacek Klimczak , 

jira.permission.comment = false does not work for me in the transition property. 

[Sergio]

@Shahriar use this: jira.permission.comment.denied=true

[Shahriar]

@Sergio , I tried but it doesn't work. I am trying to hide the comment field during the transition screen. 

[Sergio]

@Shahriar you need to set the property. I use automation for this and it working.