set Jira issues default watchers

[Anthony Eghobor]

Hi,

One of my users has asked that we enable her set  default watchers (3 users to be precise) such that when she creates an issue these three users are by default watching the issue. I know the creator of the ticket is watching by default, is there a way to add 2 more users to be default watchers?

Thanks for all your help 

Anthony 

[Ravi Shah]

Hi @Anthony Eghobor ,

You can achieve this by means of automation rules.

I was able to add a default watcher by simply creating an automation rule at the event (trigger) of New Issue Created, followed by certain conditions which are called components in automation rule config. No Plugins are required to do so and we can choose this rules at global level or at project level as well. BTW the rules are very cool to do lot of stuff automatically. 

HTH :)

[mark allen]

i have tried to implement above but dont seem to get all the options to add a default list or watchers.

after the trigger of "New Issue" the next options are

issue matches

user type

email matches

reporter language

these seem quite restrictive and i dont see mention of notification.

[Иван Кузнецов]

@Anthony EghoborYou can add Watcher field with default value including by these users. But it will be works permamentlly, independent of who is reporter.

As i know, is latest Jira versions you can add groups into Watchers. It can be used to automatically adding participants from group to watching issue, dependig of reporter's group\organization.

[Иван Кузнецов]

@Anthony EghoborIf the request is only for described user, you can add Post-function (script) in Create issue workflow step. If reporter = user1 -> Add required watchers. Before

[Grigory Salnikov]

Hi!

As far as I remember, there is no out-of-the-box option. 

There is a plugin which is said to be able to perform this operation:

Workflow Essentials

[Grigory Salnikov]

Update:

If it is applicable in your environment you can:

1. Create a group or project role and add users to be notified there;

2. Update your notification scheme adding this group/role there to all Issue-related events.

This way users in your group/role will receive notifications about all the changes you've chosen in the notification scheme.

It's not applicable, though, if you want to notify users about specific issues.