Reindex of issue in scriptrunner service for scripted field sometimes don't work

[Dieter Scheruga]

Hi,

I'm using a scripted field (scriptrunner) for calculating  a response time.
I use s scriptrunner service for reindexing issues with high priority.
Most of the time the value for the scripted fied is fine and search works.

But sometimes the values are wrong => calculated field hold wrong values on search.

I can't find the reason why most of times it works and sometimes not.

Below the code of my reindex service (runs every 30 min)

Thanks for any hint

Dieter

jqlSearch = 'project = IM and status = Offen and priority = "Major incident"'; 

userManager              = (UserManager)  ComponentAccessor.getUserManager();
ApplicationUser appUser  = userManager.getUserByKey("admin");
User user                = appUser.getDirectoryUser();

ComponentAccessor.getJiraAuthenticationContext().setLoggedInUser(ApplicationUsers.from(Assertions.notNull("user", user)));

SearchService searchService     = ComponentAccessor.getComponent(SearchService.class);
IssueManager issueManager         = ComponentAccessor.getIssueManager();
IssueIndexManager indexManager     = ComponentManager.getInstance().getIndexManager();

List<Issue> issues = null;
SearchService.ParseResult parseResult = searchService.parseQuery(user, jqlSearch);

if (parseResult.isValid()) {
    def searchResult = searchService.search(user, parseResult.getQuery(), PagerFilter.getUnlimitedFilter());
 
    issues = searchResult.issues;

    issues.each() { Issue issue ->
        boolean wasIndexing = ImportUtils.isIndexIssues();
        ImportUtils.setIndexIssues(true)
        MutableIssue myIssue = issueManager.getIssueObject(issue.id);        
        indexManager.reIndex(myIssue);
        ImportUtils.setIndexIssues(wasIndexing);    
    }
}
 else {
    log.error("[Index Service] Invalid JQL: " + jqlSearch); // Log errors if invalid JQL is used so we can fix it
}

[Thanos Batagiannis [Adaptavist] · Accepted solution]

Hi Dieter,

Did you try to disable cache in your scripted field script ? Many inconsistencies are because of caching.

[Dieter Scheruga]

No I did not.
So I just have to include

enableCache = {-> false}

at the beginning of the script?

[Thanos Batagiannis [Adaptavist]]

yes that's right, and when you make sure that this solves your inconsistency problem, then (if the reIndexing was to address that issue only) you can discard the reIndexing service.

[Dieter Scheruga]

Perfect, that was the solution
Great thanks Thanos