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[SOLVED] Epic Panel Logic?

Benjamin Dains
Contributor
July 22, 2020 edited

Solved Details

So I figured out what was going on. I pulled this issue via the API to look at the metadata and I learned that there is a field, and I bet this is the case for all the others that are having this same problem, called customfield_10102 which is actually, "Epic Status".

API.png

All I'm saying is, come on Atlassian, why do you even have to separate status fields for only one issue, just get rid of Epic Status...

Anyways, the temporary way to fix this is to turn on that screen and then change the value to something other than, "Done". The permanent fix for this is to modify your Epic Workflow to update the, "Epic Status" when your issue transitions through the workflow just like you have to do for resolution. 

Original Post Below

I have a board that is not displaying one epic in the epic panel when I believe it should be. Below is the JQL for the board, so the Epic should be shown in the panel, correct?

project = CM ORDER BY Rank ASC

I'm curious, how does the Epic panel function? Does it not look at the board filter and then show epics from that filter? 

Due to the industry that I work in, I cannot reveal much more than that, but I have provided screenshots of what I am referring to.

Also to help out a little more, I've already checked the following:

  1. No quick filters are being applied.
  2. I set the active sprint swim-lanes to Epics, and it does show there.
  3. If I run the filter for the board above, it does show there as well.
  4. I found an Epic that is very similar that is in the same fixVersion, and it shows in the epics panel.
  5. The epic is not resolved, it is in the, "In Progress" status which comes with Jira out of the box.

Here is the issueKey:

issueKey.png Here is where the Epic should be showing up:

BacklogView.png

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