Script Runner - Errors on JIRA startup

[TechnicalS]

Hello,

we have a problem with the script runner.

When we start JIRA the following error occurs:

2015-03-31 10:02:47,337 Thread-24 WARN      [onresolve.jira.groovy.ScriptManagerImpl] Failed to create searcher custom field. Can happen during upgrades.
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)
	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
	at com.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:87)
	at com.atlassian.jira.issue.fields.CustomFieldImpl.getCustomFieldSearcher(CustomFieldImpl.java:1809)
	at com.atlassian.jira.issue.fields.CustomFieldImpl.<init>(CustomFieldImpl.java:249)
	at com.atlassian.jira.issue.fields.CustomFieldImpl.<init>(CustomFieldImpl.java:222)
	at com.atlassian.jira.issue.managers.DefaultCustomFieldManager$CustomFieldCache.cloneCustomFields(DefaultCustomFieldManager.java:730)
	at com.atlassian.jira.issue.managers.DefaultCustomFieldManager$CustomFieldCache.getAllCustomFields(DefaultCustomFieldManager.java:717)
	at com.atlassian.jira.issue.managers.DefaultCustomFieldManager$CopyOnWriteCustomFieldCache.getAllCustomFields(DefaultCustomFieldManager.java:621)
	at com.atlassian.jira.issue.managers.DefaultCustomFieldManager.getAllCustomFields(DefaultCustomFieldManager.java:417)
	at com.atlassian.jira.issue.managers.DefaultCustomFieldManager.getCustomFieldObjects(DefaultCustomFieldManager.java:412)
	at com.atlassian.jira.issue.CustomFieldManager$getCustomFieldObjects.call(Unknown Source)
	at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:42)
	at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:108)

[JamieA]

Try disabling and enabling the plugin. This issue should be fixed in the most recent versions.

[TechnicalS]

Hello Jamie, unfortunately it has not solve the problem. the error still occurs. What can we do now?

[JamieA]

restart jira... that normally fixes it. What version of the plugin do you have?

[TechnicalS]

i already restart jira but the error is still there the version is 2.1.15

[TechnicalS]

Are you still investigating? can we can expect a solution?

[JamieA]

jira version? Did you remove your comment: "There is a error in the admin section Global Edit Validation & Postfunction scripts are disabled due to installation problem: incompatible Quick Edit plugin."

[TechnicalS]

JIRA Version 6.0.8 The comment was regarding to the JIRA Scipting Suite

[JamieA]

I'm not sure... ideally upgrade. If you can't can you try without JSS? Can you reproduce the problem in a copy of your production environment?

[TechnicalS]

no i can not reprouce this on an other system. In the marketplace seems that only the version 2.1.15 is compatible to JIRA 6.0.8. the upgrade failed because no other version works and is compatible with JIRA 6.0.8 https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner/versions

[Benito Picarelli]

Hey there,

have you tried to clear plugins cache too?

https://confluence.atlassian.com/display/JIRAKB/JIRA+System+Plugin+Timeout+While+Waiting+for+Plugins+to+Enable

[TechnicalS]

Hello Benito, i cleared the plugin cache but the error is still there.