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ScriptRunner Console keeps loading and not opens

Rafael Costa
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May 10, 2022

I installed this plugin but the console not works, keep loading and never opens. Anyone know how solve it???

 

Sem título.png

2 answers

0 votes
Mateusz Muller
Contributor
May 11, 2022

Hello

 

I have similar issue on our test instance, is it just for console?

In our case all inline editors are not loading (workflow postfunctions, listeners etc)

 

Matt

Ram Kumar Aravindakshan _Adaptavist_
Community Champion
May 11, 2022

Hi @Mateusz Muller 

This also may need some further investigation from our end.

Could you please raise a ticket in Adaptavist's Product Support portal?

Just to check, what version of ScriptRunner are you currently using?

Thank you and Kind regards,

Ram

Mateusz Muller
Contributor
May 11, 2022

Just updated from 6.47 to 6.50, and it didn't solve the issue. I will create account and ticket now, as it is blocking our development and i can't see any reason for it in logs or  browser console.

Ram Kumar Aravindakshan _Adaptavist_
Community Champion
May 11, 2022

Hi @Mateusz Muller,

Thank you for the update.

Once we receive the ticket we will review it and update you there.

Thank you and Kind regards,

Ram

Rafael Costa
Rising Star
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October 13, 2022

@Mateusz Muller do you solved it? I'm still facing it...

Mateusz Muller
Contributor
October 13, 2022

@Rafael Costa  I totally forgot about this issue, it was busy period back then and since it was just test environment i was forced to test on productive...

It seems to have fixed itself, but since then we have updated both jira to 8.20 and scriptrunner to 7.2.0.

Like • Rafael Costa likes this
0 votes
Ram Kumar Aravindakshan _Adaptavist_
Community Champion
May 10, 2022

Hi @Rafael Costa

This may need some further investigation from our end.

Could you please raise a ticket in Adaptavist's Product Support portal?

Thank you and Kind regards,

Ram

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