ScriptRunner - Using Listner to set custom field query

[BBC Application Admin Team]

Hi,

I'm doing the same as was outlined in the solution below, but from a listener.

https://community.atlassian.com/t5/Jira-questions/Set-custom-field-value-Script-Runner/qaq-p/1042485

i'm updating a single select list with a value when issue_update and resolve_issue events occur. The value depends on values from a number of other fields and this part works fine..

However, following running the script against an issue (from the console or by triggering an event), the field populates fine, but the issue doesn't show up in search results until another update (not from the listener) has occured.

I've been tempted to change the EventDispatchOption to send the event, as i've been wondering if this is the reason for the behaviour, but then i'm worried that the listener will pick this back up again and end up in an infinite loop.

Do you know if the above would be the cause? or am I missing something else that I need to do so that the value that the listener has added is immediately searchable?

My next step would probably be to attempt to update the field using a specific user, then find some way of filtering out those events so he listener doesn't do anything with them, but I'm wondering if there is an easier solution.

Thanks.

[BBC Application Admin Team · Accepted solution]

Hi,

I've found the answer & confimed it works (for us anyway), so this so posting here in case anyone else hits the same -

https://community.atlassian.com/t5/Jira-questions/ScriptRunner-updating-fields-not-displaying-in-JQL-Searches/qaq-p/1145038