Many times Jira user comments that he/she would get back after 1 day, 2 days ..
Would it be possible to read this comment and really set an alarm/reminder for that user in Jira over registered email? Or remind for setting such a reminder which may be made visible to all who can view the Jira ticket details?
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In broader sense this translates to reading a user comment and interpreting it to some expected action;
Just like when you have 'attached' as one of the words in the outlook email, the email engine reminds the user for an attachment..
I want Jira to read contents in the comment from the user which matches "I will get back in N days" and want Jira to popup a reminder window for the same period, so that the user indeed gets a reminder on the Nth day and the team leads need to not follow-up over emails.
Search for the issues you want a reminder for (e.g. "updated < -1d and resolution is empty and assignee = currentUser()" ), save it as a filter and then subscribe to it.
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