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Send custom email certain role during post function of transition without ScriptRunner?

kdickason
Contributor
August 30, 2021

I need to be able to send people with a certain role a custom email with a customized Subject Line when an issue executes through a transition in the Workflow.  I've used ScriptRunner to do this in version 6.4 of Jira, but now we have upgraded and I wondered if there's a way to do this without buying the ScriptRunner add on. We're using Jira Server version 8.17.1.

1 answer

0 votes
Fabian Lim
Community Champion
August 30, 2021

Hi @kdickason

You can try jira automation lite which may have the capabilities to send email when a transition is triggered.  Link: https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?tab=overview&hosting=server

Cheers.

Bill Sheboy
Rising Star
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August 31, 2021

Hi @Fabian Lim 

I do not believe the free/Lite version of automation for Server supports the sending email action: https://confluence.atlassian.com/automation/getting-the-right-version-993924597.html

The paid/Pro version does have this feature.

Best regards,
Bill

Fabian Lim
Community Champion
August 31, 2021

Thanks for the confirmation. 

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