We are evaluating time to SLA add-on and its very close to what we are looking for. However, in the notification feature, I only see assignee or reporter as the two dynamic fields where we can notify. I would like to send notification to a custom field "Owner". Is that possible?
Hi Jimy,
It is sure possible. If you raise an issue here, we can soon implement this feature.
Please raise the issue so that you can be notified about the process.
Tuncay
Update: This feature is immediately added to Time to SLA Plugin.
You can find this feature if you upgrade your add-on to the latest one (version 5.24.0 for JIRA 6.x and version 6.19.0 for JIRA 7.x)
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