Service Desk best practices for logging firewall changes.

[Eric Sebian]

We want to create a form in service desk for users to submit requests for firewall access. The fields screen need to have source IP, destination IP, source port, destination port, and protocol for several rules. Seeing as JIRA screens are built vertical, this will make the form very long. Especially for multiple rules. Can someone recommend a clean concise way of doing this? Is there an ad-on (I'm OnDemand) that I could use?

[Eric Sebian]

Please help!

[Deleted user]

interested in listening the solution to track the firewall changes in jira. Also interested if you have done some sort of automation with jira service desk which goes in implementation using api as soon as approver mark it approved.