Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Service Desk

Denilson Rocha
Denilson Rocha
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 16, 2016

what are the difference between service desk admin and agent

Answer
Watch
Like Be the first to like this
183 views

1 answer

0 votes
Jack Brickey
Jack Brickey
Community Champion
December 16, 2016

start here - https://confluence.atlassian.com/servicedeskcloud/permissions-overview-780868026.html

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
atlassian, team '25 europe, atlassian event, barcelona 2025, jira, confluence, atlassian intelligence, rovo, ai-powered collaboration, developer tools, agile teams, digital transformation, teamwork solutions, atlassian conference, product announcements

🌆 Team '25 Europe registration is now open!

Join the largest European gathering of the Atlassian Community and reimagine what’s possible when great teams and transformative technology come together. Plus, grab your Super Fan ticket now and save over €1,000 on your pass before prices rise on 3 June.

Register now
AUG Leaders

Atlassian Community Events

Community
Forums
FAQs Forums guidelines
Learning
About learning Resources
Events
Champions
Copyright © 2025 Atlassian
Privacy Policy Terms Security
Welcome illustration

Welcome to the new Atlassian Community

Online forums and learning are now in one easy-to-use experience.

By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.