Service Request Fulfilment with Approvals workflow for Jira Service Desk taking over new issue types

[David Baraghoush]

Hello,

    I'm trying to create several different generic Issue Types with dedicated workflows. It appears any time I create a new Issue Type and add it to my SD project, it will attach itself to Service Request Fulfilment with Approvals which forces them to all have the same workflow. Any help on this would be great.

Thank You,

[Michael Bachmann · Accepted solution]

You need to assign each issue type it's corresponding workflow in the workflow scheme, there is an entry for "All unassigned issue types" which sets the default for new issue types.

See the documentation: Configuring workflow schemes

[David Baraghoush]

I can't seem to do that. If I apply a workflow to one of the Generic issues I created, it will update all of them at the same time. They seem to be grouped as there is only one pencil to edit workflow above all of them.

[David Baraghoush]

Never mind. What you said worked! Thanks.