Service desk licensing

[Wikpol]

I do not understand the data in pricing table . What does it mean that we get 6-10 agent for 3000$ ?? Does the number get up by 6-10 or 10 is max. If I have 3 agents now then after purchase I will get 13 ?? Please explain it to me like I'm an idiot, maybe it is simple but just not for me . Also does the prices on Atlassian has tax in it .


https://www.atlassian.com/software/jira/service-desk/pricing?tab=self-hosted

[Thomas Schlegel]

Hi Wikpol,

no, you don't get 13 if you update from 3 to "6-10". You have ten licenses after upgrading.

Look here for the upgrade cost: 

https://www.atlassian.com/licensing/jira-service-desk#serverlicenses-6