Hi,
I’m trying to assign issues based on the value of a cascading select. I need to assign the issue to different users based on the first selection of the cascading select.
I tried using a post script with script runner for that.
Since I don’t want to have the assignee hard coded in the script , I thought of using the components field to help in this, define the same values as components and define the assignee for the components, then use the post script to set the component, based on the value the user choses in the cascading select.
For example:
Cascading select values: a-1, a-2, b-1, b-4
If a-1 or a-2 is chosen assign to user John, if b-1 or b-4 assign to user Emma.
Create components a,b, set assignee accordingly for them. ( the user who creates the issue won’t have to choose the component).
I saw a few similar questions but still it doesn’t work for me.
Is my idea of setting the components doable ?
If not what is the best way to accomplish this ?
Can someone help with the groovy script to use ?
Thanks in advance,
Alon
I was able to solve the issue based on the answer given here:
I've added the script in the plugin post function as described.
This sets the components filed, but still the assignee was not changed, so I added another post function to set the assignee to the lead project/component developer and now everything works.
Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.
Get Certified! ✍️Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.