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Setting up Jira Service Desk for an Unit

nirmala December 6, 2018

Hi Team, 

 

Is there any demo that I could see to get complete knowledge on setting up Jira Service desk for an unit? Could you please share the details ASAP. 

 

Looking forward for the support. 

3 answers

2 votes
Johan Soetens _Dumblefy_
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December 6, 2018

There's a great one hour demo by Atlassian available (there's also the pre-recorded on demand video).

https://www.atlassian.com/software/jira/service-desk/demo

1 vote
Johan Soetens _Dumblefy_
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December 6, 2018

Atlassian has very extensive documentation & KB that should cover most tasks. \

If you're in a hurry consider the Atlassian Training.

Atlassian University - Jira Administrator

0 votes
nirmala December 6, 2018

Thank you for the information. I need a more detailed demo on Configuration from Admin point of view. 

Example: I need to add a new issue type and create a complete new workflow along with notification email at several status. 

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