Slack integration, add comment doesn't work

[Corey Fruitman]

I have Slack integrated with Jira Cloud using the Atlassian Slack Integration. When I click the [...] in Slack, then click Add to Issue Jira Cloud, it prompts me for an issue number. If I choose one and click OK, it says that the comment has been added, but when I go  to the issue, the comment is not there.

Is there any way to fix the Jira <-> Slack integration?

[Tanya Morgan]

We have the same problem, a year later and it seems like it's still not fixed. 

Would be so helpful.