Slow performance in JIRA

[Lakshmi Kondury]

JIRA is not responding faster today,it's taking forever especially to download test cases and other modules in Q Metry.Can anyone please take a look!

[Diego Baeza · Accepted solution]

Hello, 

to troubleshoot performance issues you'll need to generate at least 3 thread dumps to check what the threads are they doing or waiting for, that is causing the slowness on your Jira.

You can check this doc:

https://confluence.atlassian.com/jirakb/crashes-and-performance-issues-troubleshooting-203394749.html?_ga=2.237747456.1419033296.1554128747-718209585.1552323196

If you need further help on troubleshooting this issue, you probably need to open a ticket with Atlassian support team.

Thanks.

[Lakshmi Kondury]

Thank you for prompt response,will refer the doc for next time.Performance is better today.