We have not use Mettle CI to support CI/CD integration with our env. However, I believe the best recommendation will be for you to get in touch with Mettle CI vendor to discuss the matters in hand - perhaps asking them for customers testimonies on use it with Jira env.
https://www.mettleci.com/architecture.html
https://datamigrators.atlassian.net/wiki/spaces/MCIDOC/overview
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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