Store approved Documents directly to FTP location

[Leonido Gebhard]

What I am trying to achieve is that files being uploaded in the Documents (Business Project) are automatically stored into a specific FTP-Folder.

I tried OneDrive but due to permission issues it's not what I wanted.

i.e. In the business project where Documents are being approved etc. I want the file uploaded into ftp after it got the status "approved" before that it should stay within atlassian to save storage and also to keep overview.

Is there a solution for this?

[Nic Brough -Adaptavist-]

You will need to find or write a listener that can detect "issue changed", check if things were attached to it, then copy them over to the ftp service

[Leonido Gebhard]

Hi @Nic Brough -Adaptavist- 

Thank you. Can you point me to a guide on how to achieve this?

[Nic Brough -Adaptavist-]

Depends on how you want to implement this code. 

Do you want to write an app for yourself or are you thinking to use something like ScriptRunner?

[Leonido Gebhard]

I was thinking this was already somewhere in Jira but I just did not notice it.
Now I think I will place a feature request :)

ScriptRunner seems to be a good idea

[Nic Brough -Adaptavist-]

https://library.adaptavist.com/entity/update-the-value-of-a-custom-field-using-a-listener might be a good place to start - it gives you a scripted listener, and a little about field handling, which you can replace with code that does your copy of the attachment.

[Leonido Gebhard]

hmm my bad. I should have mentioned that I only have jira cloud :(

I guess there will be no solution on this for the cloud based jira?

[Nic Brough -Adaptavist-]

Ah, then no, Cloud is never going to support that.