Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Tickets Not Updated

Theo Markou
Theo Markou April 5, 2019

Dear All

Good Day. I would like to create a dashboard or report that shows all tickets that has no update or comment from 5 days and after. I need basically to find the tickets that has no update within 5 days or older so i can notify the IT Support to comment.

 

Thank you all in advance.

Answer
Watch
Like Be the first to like this
751 views

1 answer

1 accepted

1 vote
Answer accepted
Veronique DUFOUR
Veronique DUFOUR
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
April 5, 2019

@Theo Markou I'm not sure it is exactly what you're looking for but I would start by creating a filter like the following " updatedDate > "-5d" " and then use it in a dashboard.

View More Comments
Theo Markou
Theo Markou April 9, 2019

@Veronique DUFOUR  Thank you i will try it and let you if it works or not.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events