Transitioning of requests

[Fariz Aliverdiyev]

Hello, everyone. 

How to make transitioning of requests from one status to another for all users except for 10 users, for example. Is there any automation rule for this? 

Thank you in advance. 

[Avinash Bhagawati {Appfire}]

Hi @Fariz Aliverdiyev ,

Please note that using 'Scripted (Groovy) Condition' ( From JMWE app)  in transition with below simple code you will be able to meet you requirement.

In first line, you can define the list of users that you want to exclude.

def excludeUsers = ["abc","lmn"]
return !(excludeUsers.contains(currentUser.name))

Thanks,
Avinash