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Unable to share a dashboard with my colleagues

Tomomi Terahara
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June 28, 2023

I created a few dashboards and shared them with my colleagues, but they cannot access them. When they click on the link, they get error messages.  In some gadget, they get the message, "The filter configured for this gadget could not be retrieved.  Please verify it is still valid on the issue navigator" and in other gadget, they get " There are problems with the current configuration for this gadget. The errors below may have been caused by the deletion of entities required by the gadget or by changes to your permissions" 

Please advise how I can enable them to access. 

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Fabian Lim
Community Champion
June 28, 2023

Hi @Tomomi Terahara

Welcome to the community!

Most likely you forgot to make the filters being used by the gadgets public.  They are most likely still set to private.  So ensure that your filters are accessible and the dashboard (which you have already done).

Example: https://www.youtube.com/watch?v=HMlZhBAtf-o

Tomomi Terahara
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 28, 2023

Thank you, so much!  I shared the searches and my colleagues can now access without any errors!

Like Fabian Lim likes this

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