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Unable to update project lead or default assignee

Jackson Stubblefield April 12, 2021

Which is resulting in downstream errors for our custom issue collectors.  Names are allowed to be selected but the Update button generates errors in the console:

Uncaught TypeError: Cannot read property 'name' of undefined

stuckInJira.png

This is in Jira Project Management Software v8.10.1

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Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2021

Hi @Jackson Stubblefield 

Is it applicable for all browser? Is it possible to disable user installed add-ons and try it again?

You can also create a ticket to Atlassian Support if problem continues. 

Best

Jackson Stubblefield April 12, 2021

Able to reproduce in both Incognito Chrome and MS Edge.  Going to be creating a support ticket. 

LaurieC
Contributor
September 9, 2021

I'm having the same problem @Jackson Stubblefield . Did you get this resolved? I'm going to enter a support ticket as well.

Jackson Stubblefield September 9, 2021

Hey @LaurieC we were able to solve this internally. The issue ended up being a permission issue which was resolved by reaching out to my domain’s Jira admins. Hope this helps. 

LaurieC
Contributor
September 10, 2021

Thanks @Jackson Stubblefield

I appreciate your quick response! I am our Jira Admin, so put in a ticket. 

have a great day!

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