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User can't comment on issues

uri shech April 15, 2018

Hi,

I have one user in the system that can not add comments at all. 

The user has the relevant permissions - Browse Project and Add comment. 

The Comment button is shown but when he click on it the text box is faded and he can't write anything or click the Add button. 

Osher.png

4 answers

1 vote
Hannes_Achi
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December 6, 2018

Using Safari helps me.

There are rumors from my colleague, to clean all Chrome cache and remove all stored data in Chrome helps.

mpkelly
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June 23, 2019

Going incognito solved it for me so it is likely a caching issue. Thanks

0 votes
Rob Carey
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March 8, 2021

Clearing my browser cache fixed the issue for me.

0 votes
Siphesihle Y
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October 18, 2018

did you solve this issue? I have the same problem but only when using Chrome

0 votes
Nic Brough -Adaptavist-
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April 15, 2018

Can other people comment on that issue?  Could you get the user to try another browser?

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