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Value for the field doesn't exists

Swati_Mathapati September 6, 2023

While writing the JQL query getting the following error - The option 'xyz' for field 'abc' does not exist. Can anyone help me here?

Its only happening with the newly created values

 

1 answer

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 6, 2023

Hi @Swati_Mathapati 

Check your custom field context. Are the values different from project to project or even issue types? We are going to need more info that you currently provide in order to answer this question of yours.

Swati_Mathapati September 6, 2023

Hi @Alex Koxaras _Relational_ 

Thank you for your response! 

The context is dedicated to the project and the values are different from other projects and there are no dedicated Issue types for this context its global

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 6, 2023

Can you verify that this value exists on your field? A few screenshots would help.

Swati_Mathapati September 6, 2023

Image1.PNGImage2.PNG

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 6, 2023

@Swati_Mathapati try to edit the field's values and see if there is any space at the end of the value AND/OR if any letter is typed with a different character.

Swati_Mathapati September 6, 2023

@Alex Koxaras _Relational_  There is no space in the value and all the letters are typed properly

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 6, 2023

Does your filter works with other values of that field?

Swati_Mathapati September 6, 2023

Yes ,it works with the other values not with the newly created values

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 6, 2023

@Swati_Mathapati what do you mean with the "newly created issues"? You pasted an image of a quick filter. What does quick filter have to do with new issues? You are not being detailed on what you want to achieve and what are the steps taken to achieve this. Perhaps someone else is willing to put more effort into getting a more details description of your problem. I'm sorry but I don't think I can help you any more, and maybe another fellow leader can.

Swati_Mathapati September 7, 2023

Sorry about my last comment, I meant to say error is for newly added values/options in the field 

Thanks for your efforts

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