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View jira queryin customer portal

Gawein Lautenslager July 26, 2018

We set up our customer portal, our set customers can view knowledge base article's through the portal.

In one of those articles we have set a query on logged tickets, which will be resolved in a certain fix version.

This is set so users can view when, or in which version a ticket or issue will be resolved.

This query cannot be viewed at the moment, and a extra login is shown, instead of the result.

Is this something that can work by setting permissions?, or is this only possible for users with a jira license to their account?

1 answer

0 votes
Fabio Genovese
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July 26, 2018

If the confluence page with the query contain an addon used for the query, I think this is the problem of the extra login.

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