Web link to open a ticket, when the user is not yet logged into JIRA

[Benjamin Slade]

I'm sending out a warning email about some miscellaneous policy to a bunch of users.  In that email, I'm including a URL to automatically display the "Create Issue" web page with their userid as the "Reporter".  The web link looks like this (sanitized for public display):

https://jira.example.com/secure/CreateIssueDetails!init.jspa?pid=NNNNNN&components=NNNNN&issuetype=3&summary=Need%20help%20with%20my%20<myusername>%20login&priority=6&reporter=<myusername>

 Where <myusername> is replaced by the actual userid. 

This link works fine, as long the user is previously logged into JIRA. 

But if the person is not logged into JIRA, it gives a "Reporter must be specified" error, but no way to specify the reporter (and no hint that logging in will fix the problem).

How can I change this link to so a non-logged in JIRA user can click on the link and properly display the "Create Issue" web page, with themselves as the reporter?

Thanks in advance
Ben

[Sergej Grasmik]

Hi Ben,

you cannot create issues without login in JIRA Core. You can try to solve the problem using Issue Collectors or you need JIRA Service Desk..

regards