Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Why automation does not attach issue attachments to email

Siavosh Kasravi
Siavosh Kasravi
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
April 19, 2020

I am trying to use automation to send emails after a transition using a post function. Even when I choose to attach all files, none would be attached. I can see that by previewing email in the config page.

What can be the reason?

[EDIT]
Actually I noticed that the attachment filed is not even shown when you press the preview button.

Answer
Watch
Like Be the first to like this
390 views

1 answer

0 votes
Darin Hafer
Darin Hafer
Contributor
August 12, 2020

I believe this might be the original post for this question, but I answered it over here which is a duplicate of this one.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events