Why can't i see within the issue a proper workflow?

[Kat Max]

Hi,

I have created a new workflow for the sub-taks issue type for the specific project.

When i go to the workflow within the project setting i see that the workflow is correct.

However, when i go to the issue itself and preview the workflow i see the default workflow.

Can someone advise what am i doing wrong?

Thank you,

Kat

[Nic Brough -Adaptavist- · Accepted solution]

It sounds like you've created the workflow, but not actually associated it with the workflow scheme and/or not applied the workflow scheme to the project.

[Kat Max]

Hi Nick,

Thank you. 

You are right it has to do with the scheme. However, in this specific project there is another issue that uses different workflow and has different scheme and the system doesn't let me save both schemes for the same project, but only to have one scheme. 

So i am not sure how to deal with that..

Thanks,

Kat

[Nic Brough -Adaptavist-]

I'm really sorry, I do not understand what you have said.

I'm with you as far as:

>However, in this specific project there is another issue that uses different workflow

But you then add "and has different scheme", and I don't know what it means.  A scheme is applied at a project level.  So your project has a workflow scheme.  The issue does not.  The project workflow scheme is probably saying "for issue 1, use workflow X, and for issue 2, use workflow Y", but not at an issue level.

So, a project only has one workflow scheme, and my guess is that you've made workflow changes but not put them into the scheme that the project is using.

[Kat Max]

Hi,

Now is clear. I didn't understand that it is possible to have only one workflow scheme per project.

Thanks,

Kat