Why cannot I find issues where the version is empty?

[John Diaz]

I have problems with this: I'm trying to search issues that do not have a fixversion. I hid the fixversion in the field configuration for a project, but when I create a new issue, the issue does not appear in the filter. I don'n know why this doesn't work if the filter is "fixversion is empty", and I suppose if I don't set any fixversion for a issue this value is empty.

I need this because I want the only one fixversion in my issues be the realease fixversion from de kanban board.

So, what can I do?

[Nic Brough -Adaptavist- · Accepted solution]

There's a difference between "null" and "not set". When a field is empty, it's empty. When a field is not valid for an issue type, then it's null. If you search for "empty", you'll get issues where the field exists, but is empty. But not issues where there's nothing to look for because the field isn't there. (It really isn't empty, it's not there at all)

I suspect you need "fixversion is empty or fixversion ="" ", as the "" should catch nulls. But I can't actually remember

[John Diaz]

I tried with "fixversion is null" but this did not work either. However, I made the fixversion visible again and when I create a new issue, the issue appears in the filter with null or empty criteria. I tried with " fixversion = "" " and others ways but not working. Right now, I can work with my solution, I only have to say to my team dont set the fixversion when creating or editing issues.

Thks for your help.