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Why custom field "Requirement Status" is not show on my screen?

Owen
Contributor
May 28, 2024

I am use Jira software data center version 8.20.  

The custom field "Requirement Status" is not show on the issue screen. Please help fix the problem. Thanks!

custom fieldcustom_field.jpg

Can not find it on the screen

screen.jpg

where is "Requirement Status"where_is.jpg

2 answers

0 votes
Owen
Contributor
May 28, 2024

Thank you for your quickly replying!

I added it to "Requirement Projects"  and tried create one more requirement ticket.  But still cannot view "Requirement Status" field. Any other clue. Thanks!

requirement_project.jpg

0 votes
Florian Bonniec
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 28, 2024

Hi @Owen 

 

Have you added the project to the Requirement project in the Xray configuration ?

 

https://docs.getxray.app/display/XRAY31/Requirement+Projects

And added the type to the requirement configuration ?

https://docs.getxray.app/display/XRAY31/Issue+Type+Mapping

 

Regards

 

 

 

Owen
Contributor
May 29, 2024

@Florian Bonniec Any other clue?

Florian Bonniec
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 30, 2024

Did you properly configure the Issue Type Mapping section ?

Owen
Contributor
May 30, 2024

@Florian Bonniec Need special screen or field configuration?  Thanks!

issue_type_mapping.jpg

Owen
Contributor
May 31, 2024

@Florian Bonniec 

It was fixed after I add "Requirement" to "Requirement Issue Types". 

Thank you for your help!

IssueTypeMapping.jpg

 

Like Florian Bonniec likes this

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DEPLOYMENT TYPE
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VERSION
8.20
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